Equip your patients for telemedicine
Our patient access program is a fully-managed, affordable way for community health organizations to provide underprivileged clients with access to remote telehealth platforms.
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Innovative Solutions for
Unprecedented Times
There is no roadmap for how community health organizations should be responding to the rapidly changing state of healthcare during the COVID-19 pandemic. You can’t remotely serve your clients if they don’t have reliable access to video-equipped devices and a strong network connection. Our platform provides a flexible infrastructure to meet immediate need and scale on demand. We handle everything, from warehouse to doorstep, so your team can stay focused on providing quality care and retaining patients.
Hardware & Service
Each patient receives an 8-inch tablet with a protective case and unlimited 4G LTE data. This immediately addresses client access to technology and reliable networks.
Focused Environment
The devices are locked into a focused interface that prevents non-medical use. The platform is secured, and the tablets are unable to be used for any other purposes.
Security & Protection
Devices receive daily software updates to ensure patient and ePHI security. Lost, damaged or stolen devices can be remotely wiped and replaced on demand.
Program Overview
Watch our 10-minute presentation about how the program works to see if we’re a good fit for your organization and client needs.
Common Barriers To
Successful Telehealth
Access to video-ready phones or tablets
Access to a reliable and affordable internet connection
An understanding of how to use the device to access services
Trust in technology and the services being used for health services
Book Your Free Consultation
Schedule a free, no-obligation consultation with our team to learn how our patient access program can help you keep your clients engaged in care, reduce costs and ensure better health outcomes in your community.
Your Preferred Software
Our Powerful Hardware
You can continue to use any telemedicine and communications platforms that you are currently using. If you’re not already engaged with a platform, we can provide complimentary consultation to help you find the right solutions. Our patient access platform works with all major telemedicine software.
tailored to your organization
Our team designs easy-to-use interfaces, called Profiles, for the specific needs of your organization. You can create unlimited Profiles and make changes at any time.
Fully Managed Solution
Our team handles the device setup, profile provisioning, theft or damage claims, and application of daily support and security updates.
Unlimited 4G LTE Data Connection
Each device is powered by the nation's leading 4G LTE wireless network. Your clients will always be connected and equipped for strong telemedicine video calls.
Support & Inventory Management
Our team provides remote support for all devices and can resolve issues in real-time, without coming into contact with ePHI. We are also equipped to support device return, maintenance, warehousing and redistribution services upon request.
What our clients say
"One of the things I love about Continuud is their focus on making sure each client needs are met, not only as quickly as possible, but as efficiently as possible. If you want the latest to stay the greatest, I suggest checking them out!"
Michael Range
BU Wellness Network, Indianapolis
FAQ
Our most frequently asked questions and answers.
Our standard device is the Samsung Galaxy Tab A 8.4 (SM-T307). This 8.4 inch device is powerful, affordable, and provides a comfortable video call experience for the clients. It’s lightweight, easy to hold, durable, and travels well. We pair the device with your choice of a durable or folio style protective case.
Upon request, we can provide cost proposals for using a device of your choice.
Yes, our platform is designed from the ground up with ePHI protections in mind. Our order processing application encrypts the names and addresses of patients, and all of our email communications are secured using Paubox’s HITRUST CSF Certified email encryption.
We understand that providing patients with access to a data-enabled device can be intimidating. That’s why we use a defense-grade mobile security platform built into our devices. It provides real-time device protection from the moment you turn it on. Your clients are only able to access the applications and settings that you approve, at all times. Clients are unable to jailbreak, reset, or hack the devices by any means.
No. Our tablets comes with a 4G LTE cellular connection powered by Verizon Wireless. Your patients will be fully connected and ready for appointments wherever they are.
In order to provide the most competitive pricing, we do require organizations to commit to at least 1 year of service for each device. We offer tiered discounts on multi-year commitments.
Our pricing structure is simple and transparent. You are billed for the following:
- One-time setup fee
- One-time cost of device
- One-time cost of device case
- Annual cost of unlimited 4G LTE data connection
- Annual device managed service fee
- Managed fulfillment & distribution fees
We understand that our services are often covered by grants, and we believe access to telemedicine is a right that should be available to all clients. Our pricing structure is designed to be accessible to all community health organizations, and, therefore, will always be consistent and transparent.
The devices are locked into the telehealth interface and are of no value to anyone but the client. If the device is lost, stolen, or damaged, we place the device into a non-functioning mode that displays the phone number of our support team and instructions for how to return the device.
Every device is insured against loss, theft, and damage at the time of purchase. Our team will automatically file a claim on your behalf and issue a new device to your organization immediately.
Your organization owns the device, and you can re-purpose it at any time. The cost of purchasing the device is included in your first year of service.
Yes! Our platform is flexible and can be customized for each individual client to ensure that they have access to the tools they need for successful treatment.
Estimate Your Costs
Use our simple cost calculator to estimate the cost of deploying our platform to your patients.
Let's Chat
(844) 610-4280
available from 10 AM – 7 PM EST
Address 735 Shelby St, Indianapolis, IN 46203
Email [email protected]